Simple, transparent pricing.
Full platform access at every tier.
Every plan includes complete analytics, AI insights, portfolio health scoring, and reporting. You only scale based on response volume and team size.
Upgrade anytime. No feature paywalls.
Free
For individuals exploring CX measurement
- 50 responses/mo
- 1 seat
- Full AwareCX platform access
- NPS, CSAT & CES surveys
- All reporting & dashboards
- AI executive summaries
- Portfolio health & risk detection
- ResolveCX service recovery
Starter
For small service teams
- 200 responses/mo
- 3 seats
- Full AwareCX platform access
- NPS, CSAT & CES surveys
- All reporting & dashboards
- AI executive summaries
- Portfolio health & risk detection
- ResolveCX service recovery
Growth
For growing organizations
- 1,500 responses/mo
- 10 seats
- Full AwareCX platform access
- NPS, CSAT & CES surveys
- All reporting & dashboards
- AI executive summaries
- Portfolio health & risk detection
- ResolveCX service recovery
Professional
For operational teams at scale
- 6,000 responses/mo
- 25 seats
- Full AwareCX platform access
- NPS, CSAT & CES surveys
- All reporting & dashboards
- AI executive summaries
- Portfolio health & risk detection
- ResolveCX service recovery
- Assessment Engine included
Enterprise
For large organizations
- Unlimited responses
- Unlimited seats
- Full AwareCX platform access
- NPS, CSAT & CES surveys
- All reporting & dashboards
- AI executive summaries
- Portfolio health & risk detection
- ResolveCX service recovery
- Assessment Engine included
- SSO available (contact sales)
All plans include
No feature paywalls. No hidden upgrades.
Yes, even the Free plan.
Advanced Assessment Engine
Go beyond standard NPS, CSAT, and CES with structured, multi-question diagnostic measurement. Build custom scoring frameworks, benchmark operations, and track performance across departments or properties.
- Custom scoring frameworks
- Weighted index outputs
- Operational benchmarking
- Department / property tracking
- Cross-survey aggregation
Included with Professional and Enterprise. Available as an add-on for Growth.
Assessment Engine Add-On
Why we don't gate features
Many platforms charge extra for reporting, exports, or advanced dashboards. AwareCX includes the complete platform at every tier. You only pay for the scale you need — not for visibility into your own data.